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Corporate Profile
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FAQ's
Contacting Us
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FAQ's
Q. How does Quest Awards get the specific
patent data for the patent award?
A. Once you have placed an order
with Quest
you will receive a confirmation.
The patent
number which is part of your
order is past
on to our production staff. An
online search
is done on your patent at Patent
Offices,
to obtain the specific data for
your “unique”
commemorative plaque. The information
includes:
Date of Grant, Title of Patent,
Names of
Inventors, Name of the Assignee
and the Abstract.
Q. How long will it take to receive my commemorative
plaque?
A. We strive to produce your
custom commemorative
plaque with your specific patent
details
within 10 business days. Currently
we are
shipping our products within
5 business days.
Remember to add two days for
shipping for
North American orders. If you
have a RUSH
order, order online and let us
know!
Q. Tell me about LASER-engraving technology?
A. We have made significant investments
in
computing and LASER-engraving
technology.
This ensures that the finished
product meets
the high quality our customers
have come
to expect. Unlike other tools,
the LASER-engraver
generates a beam of light and
focused in
a manner that vaporizes material
when focused
onto a small area. There are
certain advantages
to LASER's over conventional
engraved, such
as accuracy, precision, and since
there is
no physical contact with the
material it
reducing potential product damage.
The engraved
area is permanent, extremely
concise and
clean. They also engrave onto
materials that
are un-engraveable by other methods.
Q. How long has Quest Awards
been in business?
A. Quest Awards specializes in
producing
custom commemorative patent plaques
for our
valued customers around the world.
Since
1993, we have focused our business
exclusively
on producing quality custom PATENT
PLAQUES
for individual inventors and
corporations.
Q. Is there a Quality Guarantee?
A. Our success is a result of
our commitment
to total customer satisfaction.
Our commitment
is to provide the highest quality
products
available. Our workmanship is
backed by a
100% quality guarantee. We are
confident
that you will agree our products
are the
best available anywhere. If you
are not completely
satisfied with our products they
will be
replaced or can be returned for
a full 100%
refund.
Q. Is my payment transaction secure?
A. Our web uses SSL or “Secure Sockets Layer”,
an industry standard security protocol. When
you place an order, before your credit card
information is transmitted, you will be connected
to a secure server. SSL sends your browser
information that encrypts your order, changing
all of the information that you send into
a code that is extremely difficult to decipher.
Q. What product lines do you carry for your trophy and corporate awards?
A. Depending on your specfic needs we select
products from a variety of suppliers including
Caldwell Recognition Inc, Plastic Dress Up (PDU),
Tromar Corporation, Alenite/Dodge and others.
Q. Who do I contact at Quest Awards?
A. Quest Awards operates during normal business
hours. For more information contact Jerry at
(613) 216-2195 or email jvanolst@questawards.com
Q. Wow your site is great, who is your provider?
A. Our web site and payment process
is hosted
by Ontario Web of Mallorytown,
Ontario, Canada.
We highly recommend them to any
company seeking
to establish a web presence with
secure payments.
They provide great value and
most importantly
excellent support. Check them
out at http://www.ontarioweb.ca or eMail them at sales@ontarioweb.ca. |
