Order Delivery Time:
Your order will be delivered within 12 calendar days from the date of placement. You will be required to select your desired delivery date when placing your order.
Rush Orders:
Need your order in less than 12 days? Email us at sales@questawards.com and we will determine if we can complete your order. A minimum fee of $25 applies for Rush orders.
Order Mockup Approval:
After placing your order, our graphic design team will send you a PDF Proof showing the exact layout of each award. You must review and approve this proof before your order is scheduled for production.
Logo and Image Files:
When placing your order you will be uploading your logo, images, text, and layout instructions. Logos and Images File Formats include .jpg, .png, .tif, ai, or .cdr, (300 DPI or higher). For glass and acrylic awards, black and white logos and images are required (not grayscale or color). We'll assist if your images are not acceptable (additional fee may apply).
Products for Engraving:
We only engrave and personalize products purchased from us.
Pricing:
The listed price includes all setup, engraving and personalization of each product. Shipping costs are calculated at checkout, based on the order's weight and shipping address. The total amount is shown before proceeding to payment.
Order Pickup:
As an online store, we do not offer in-person pickup. All orders must be placed and received online.
Engraving Plates:
We only engrave plates for annual trophies or plaques previously purchased from Quest Awards.
"Our organization has been working with Quest Awards for the last two years, and it has been great! They offer a wide range of quality awards and medals for all types of events (Competitions, Gala, etc.), and the ordering process is simple and easy! We are looking forward to working with them again in the future!"
"Thank you so much, Heather for your outstanding service! Professional, personable, always accommodating, and goes that extra mile for you. I’m so happy we found you. Our members are very impressed with the service and quality you provide."
"Thank you very much for inventing the Quest Patent Plaque. It is wonderfully designed with superior material and professional workmanship and hangs in a place of honor in the reception area."
"I highly recommend Quest Awards. They produce quality work, and provide great customer service. No need to shop in a store, online works great, with fast response time."
Quest Awards has made it easy for me year in and year out to order the awards for my business needs. Their friendly staff are very helpful and involved in the process once the order is placed and provide all the reassurance I need to know that the awards will be proudly displayed by their recipients.
In the last 5 years, I have ordered numerous medals from Quest Awards. I have been very pleased with their service à la clientèle as well as with their high quality products. The free personal engraving makes each medal unique and meaningful to the recipient. Une médaille, quelle belle façon de reconnaître le talent des autres!